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Attendee Policies

Make sure you review the following policies so you're up-to-date on the nitty-gritty details such as attendee age restrictions, badge usage, and personal conduct.

The National Restaurant Association Restaurant, Hotel-Motel Show® (Show) is open to trade only and not open to the public. Individuals must be directly involved in the foodservice or lodging industry to attend or exhibit. Solicitation of any kind by non-exhibitors is strictly prohibited.

Age Restrictions

No one under 16 years of age will be permitted on the Show floor at any time regardless of affiliation or circumstances. This includes infants and toddlers. Absolutely no strollers or infant carriers (worn or carried) are permitted at any time on the Show floor. Children ages 16 to 18 years of age are permitted only if accompanied by an adult at all times. The National Restaurant Association® reserves the right to request proof of age from any one at any time. This rule is strictly enforced and there are no exceptions to this policy. This rule applies to all exhibitors and attendees. Registration of anyone under 16 years of age is unauthorized and in violation of these policies.

Badge Usage

By registering for the Show you acknowledge and agree you that you work in the restaurant, hospitality, and food service industry and that you have provided accurate and truthful information. Substitution of a registration may be made prior to badge usage at any time. Sharing of attendee badges is not permitted. Additional I.D. may be required for entrance.

Attendees wearing badges from previous Shows or falsified badges and/or sharing or swapping badges will be immediately ejected from the Show and banned from future Shows. The National Restaurant Association and its affiliates consider such conduct theft of service, trespassing, and fraud and will report violators to law enforcement authorities. If such conduct is discovered after the Show, violators will be invoiced according to onsite registration pricing and will be required to pay their invoice in full in order to avoid being reported to law enforcement authorities. The National Restaurant Association reserves the right to validate the authenticity of this badge and to confiscate those determined to be counterfeit. No refunds will be given for any person removed.

Badges must be worn at all times while attending the Show. Scanning of your badge may be required in order to enter certain Show management areas.

Conduct

By registering for the Show you agree to comply with all state, local and facility rules, regulations and laws.

You acknowledge and agree that the National Restaurant Association reserves the right to remove you from the Show if, the National Restaurant Association, in its sole discretion, determines that your presence or behavior create a disruption or hinder the Show or the enjoyment of the Show by other attendees. All Show badges are the property of the National Restaurant Association and must be returned to the National Restaurant Association upon request.

"Suitcasing" refers to the practice of attending a trade show but “working the aisles” from a suitcase or briefcase, soliciting business from other attendees and exhibitors. For the good of the Show and the exhibitors supporting the Show, the only legitimate place to conduct business during Show hours is within a contracted exhibit space on the Show floor. Exhibiting companies are encouraged to protect their investment and report any violations to Show Management. Attendees observed soliciting business in the aisles or other public spaces, or in another company’s booth, will be ejected from the Show and may be banned from future events at the National Restaurant Association’s sole discretion.

Promotions, Recordings and Image Usage

The National Restaurant Association prohibits the use of personal cameras and mobile recording devices on the exhibit floor and at all sessions and speaker presentations. Unauthorized photography, videography or live streaming of any exhibit or product is prohibited and may result in the confiscation of device, film, memory cards and cameras as well as expulsion from the Show. Registered press must check in at the on-site Press Center and declare intentions to photograph and/or film the Show.

The National Restaurant Association hires professional photographers/videographers to capture images and recordings of the Show in compliance with data protection & privacy laws. You will be asked for separate consent prior to any Show personnel or registered media conducting any on- and off-camera interviews with you. The National Restaurant Association may edit and use these images for administrative and promotional activities in the ordinary course of our business.

For International Registrants Who Are From Or Are Residents Of A Country Within The European Union, Switzerland, China, Russia Or Other Countries That May Have Similarly Restrictive Privacy Laws:

By registering, you acknowledge and agree that your image may be used by the National Restaurant Association in any of its own promotions and in registered publishing, broadcast and cable media, without charge or obligation.

Additionally, if you have opted in during the registration process, you acknowledge and agree that you may receive promotional emails from exhibitors. If you have not opted in during the registration process, your email will not be included in exhibitor marketing promotions, but you will continue to receive emails from the National Restaurant Association, including promotional emails.

For All Other Registrants:
By registering for the Show, you acknowledge and agree that your image may be used by the National Restaurant Association in any of its own promotions and in registered publishing, broadcast and cable media, without charge or obligation.

Additionally, unless you have opted out during the registration process, by registering for the Show you acknowledge and agree that you may receive promotional emails from exhibitors. If you opted out during the registration process, your email will not be included in exhibitor marketing promotions, but you will continue to receive emails from the National Restaurant Association, including promotional emails.

Product Removal from Show Floor

Product removal from the Show floor should be accompanied by a Merchandise Removal Pass distributed by exhibitors who desire to give away product to a Show attendee. The pass must be signed by a representative of the exhibiting company authorizing the attendee to remove product from their booth and the building. Security personnel will not permit attendees to leave the building without the required pass.

Hotels

Individuals are responsible for securing their own hotel accommodations. Cancellation of hotel reservations and/or any travel expenses incurred are the sole responsibility of each individual.

Cancellation Policy

By registering for the Show you authorize the National Restaurant Association to charge your credit card account the applicable fees for the registrations processed during this online session. Cancellation of your registration must be done in writing to NRA@experient-inc.com by April 6. Refunds are only given for cancellations received by April 6, 2018. After April 6th registration is non-refundable.