Location: S404

SATURDAY, MAY 20, 2017

8:15 a.m. — Breakfast

9:00 a.m. - 9:50 a.m. — Mapping the Landscape of Fast Casual and Pizza Trends
From consumer trends to what’s new and hot and what’s on the way out, we’ll explore what needs to be on the radar of operators to best prepare for future success.

Learning Objectives:

  • Identify what consumers are looking for in the fast casual and pizza spaces.
  • Explore what’s trending up and what’s on it’s way out.
  • Recognize how to evaluate these trends to determine what’s best for your operation.

Presenters: Hudson Riehle, SVP, Research & Knowledge, National Restaurant Association.
Darren Tristano, Chief Insight Officer, Technomic, A Winsight Company.

9:50 a.m. - 10:35 a.m. — Today’s Workforce Challenges: Innovative Strategies to Address Recruitment, Retention and Rising Costs
We all know that the cost of labor continues to rise-but what new tactics are operators using to address it? Discover how various fast casual and pizza operations are leveraging everything from innovative business models to a strong and positive organizational culture to help curb labor costs as well as recruit and retain great team members.

Learning Objectives:

  • Recognize how operators are tailoring new business models to combat labor costs.
  • Discover what role company culture plays in retaining your best team members.
  • Identify ways to improve your company’s culture.

Moderator: Larry Reinstein, President, LJR Hospitality
Panel: Carin Stutz, Executive Vice President and COO, Red Robin. Tom Ferguson, Founder and CEO, Rise Biscuit Donuts. Sue LaTour, President, Passport Pizza. Ryan Rose, President & CEO, Romeos’ Pizza Franchise, LLC.

10:35 a.m. - 10:45 a.m. — Break

10:45 a.m - 11:30 a.m.  Third-Party Delivery: Are You Doing Delivery Right?
Third-party delivery is changing the landscape of how food reaches the consumer and it’s now up to you to determine whether or not third-party delivery operations are an enhancement or a threat to your restaurant. This session will address how this fast-moving trend is affecting operators today and will share the major considerations when deciding if third-party delivery is right for you.

Learning Objectives:

  • Explore the current impact of third-party delivery on operations.
  • Identify the questions to ask when considering third-party delivery.
  • Discover how third-party delivery operators differ and which one may be right for you.

Moderator: Steve O’Brien, VP, Enterprise Sales | Partnerships, Fooda
Panel: Fred Morgan, Co-Founder, Fire Pie. David Jones, CEO and Co-Founder, The Blazing Onion Burger Company. Monique Yeager, Chief Marketing Officer, Tijuana Flats Tex-Mex. Scott Goodrich, Chief Operating Officer, Uncle Maddio’s Pizza.


11:35 a.m. - 12:30 p.m. — Lunch & Networking

12:30 p.m. - 1:15 p.m. — To Franchise or Not to Franchise? What’s the Best Answer for You?
Hear success stories and lessons from the trenches from those operators who have who have grown their businesses exponentially using the franchise model. Leave with a checklist of considerations and practical advice from those who lived it.

Learning Objectives:

  • Identify the pros and cons of franchising.
  • Discover how successful operators launched their franchises.
  • Identify the key considerations when deciding to franchise.

Moderator: Paul Rocchio, Vice President, Development & Member Services, International Franchise Association.
Presenters: Marla Topliff, President, Rosatti’s Pizza. Ryan Achterhoff, Chief Admistrative Officer, Pizza Ranch Inc. Susan Lintonsmith, President and Chief Executive Officer, Quiznos. Peter Riggs, President, Pita Pit USA, Inc.

1:15 p.m. - 1:30 p.m. — Break

1:30 p.m. - 2:15 p.m. — Lessons from Leaders
Hear from some of the industry’s top leaders in pizza and fast casual as they talk about how they are anticipating trends, managing the need to adapt quickly, and how they’re separating themselves from the increased competition.

Learning Objectives:

  • Identify what’s top of mind today for these pizza and fast casual CEOs.
  • Discover how these CEOs approach industry challenges.
  • Discover what tactics these CEOs take to stay nimble in business today.

Moderator: Patrick Sugrue, CEO, SaladWorks, LLC. 
Presenters: Adam Goldberg, Founder and CEO, Fresh Brothers. Eric Greenwald, President and Chief Operating Officer, Grimaldi’s. Paul Damico, President, North America, FOCUS Brands Inc. Carl Howard, President and CEO, Fazoli’s.

2:15 p.m. - 3:00 p.m. The Pizza and Fast Casual Game Changers
How are the new wave of fast casual and pizza chains disrupting the ‘large industry titans’? Whether, it’s through innovative concepts, menus, space design, consumer marketing or all of the above, we’ll learn from the CEO’s who are disrupting both industries.

Learning Objectives:

  • Recognize how these pizza and fast casual operations changed their thinking with regards to menus, offerings and customer experience.
    Discover the key strategies that made the biggest disruptions and how they might apply to your operation.
  • Explore the disruptive innovation thought process.

Moderator: Sam Oches, Editorial Editor, Food News Media 
Presenters: Mario Del Pero, Co-Founder and CEO, Mendocino Farms. Zach Weprin, Co-Founder, FUSIAN INC. Michael Lastoria, Co-Founder and CEO, &pizza. Carl Segal, CEO, Roti Modern Mediterranean. Robert Baek, SVP Operations & Innovations, PizzaRev.




2017 Pizza Industry Council


Ryan Achterhoff
Chief Administrative Officer, Pizza Ranch

Robert Baek
SVP, Operations and Innovation, PizzaRev

Michael Bischoff
President, Passport Pizza

Sean Brauser
Founder, PizzaFire

Nicholas Eckerman
President and Co-Chief Executive Officer, PizzaRev

Sam J. Facchini
Co-Owner/Co-Founder, Metro Pizza

Maroula Giannaros
Marketing Director, Pizza Bolis

Darin Harris
CEO, CiCi's

Adam Goldberg
Founder and CEO, Fresh Brothers

Eric Greenwald
President and COO, Grimaldi’s

Darin Harris
CEO, CiCi’s

Trey Hester
President, Rocky Rococo

Dave Hogan
VP, Food Service, Fastrac Café

Sue LaTour
President, Passport Pizza

Ivan Matsunaga
President, Connies

Fred Morgan
CEo-Founder, Fired Pie

Louie Psadillas
President and CEO, UNOs

Tom Pendrey
COO, Donatos

Anthony Rosati
Principal, Rosati's

Ryan Rose
President, Rome’s Pizza

Shawn Shenefield
Director of Operations for UC Holdings, Upper Crust

Marla Topliff
President, Rosati's

Darren Tristano
Chief Insight Officer, Technomic, A Winsight Company

Don Vicek
VP of Purchasing, Marco's Franchising LLC

Mark Watt
Director Franchise Operations, Toppers



2017 Fast Casual Industry Council


Geoff Alexander
Managing Partner, Lettuce Entertain You

Louise Basile
President, Wildflower Bread Company

Samuel Chamberlain
COO, Five Guys

Ellen Chen
Co-Founder, Mendocino Farms

Paul Damico
President, North American FOCUS Brands, Inc.

Mario Del Pero
CEO, Mendocino Farms

Nicholas Eckerman
President & Co-CEO, Pie Squared dba Pizza Rev

Don Fox
CEO, Firehouse Subs

Carl Howard
CEO, Fazoli's

David Jones
CEO, Blazing Onion

Susan Lintonsmith
CEO, Quizno's

Chris Newcomb
President and CEO, Newks

Larry Reinstein
President, LJR Hospitality Ventures

Kathleen Richardson
CEO, The Urban Farmhouse Market

Peter Riggs
President, Pita Pit USA

Meg Rose
SVP, Firehouse Subs

Carl Segal
CEO, Roti Modern Mediterranean

Karin Silk
VP Marketing, Rubio's

Marc Simon
CEO, Rubio's

Carin Stutz
EVP & COO, Red Robin

Patrick Sugrue
CEO, Saladworks

Jim Vinz

Nick Vojnovic
President, Little Greek

Monique Yeager
CMO, Tijuana Flats Tex-Mex

Special Advisor Members
Darren Tristano
Chief Insight Officer, Technomic, A Winsight Company