SATURDAY, MAY 20, 2017
8:15 a.m. — Breakfast
9:00 a.m. - 9:50 a.m. — Mapping the Landscape of Fast Casual and Pizza Trends
From consumer trends to what’s new and hot and what’s on the way out, we’ll explore what needs to be on the radar of operators to best prepare for future success.
Identify what consumers are looking for in the fast casual and pizza spaces.
Explore what’s trending up and what’s on it’s way out.
Recognize how to evaluate these trends to determine what’s best for your operation.
Presenters: Hudson Riehle, SVP, Research & Knowledge, National Restaurant Association &
Darren Tristano, President, Technomic.
9:50 a.m. - 10:35 a.m. — Today’s Workforce Challenges: Innovative Strategies to Address Recruitment, Retention and Rising Costs
We all know that the cost of labor continues to rise-but what new tactics are operators using to address it? Discover how various fast casual and pizza operations are leveraging everything from innovative business models to a strong and positive organizational culture to help curb labor costs as well as recruit and retain great team members.
Recognize how operators are tailoring new business models to combat labor costs.
Discover what role company culture plays in retaining your best team members.
Identify ways to improve your company’s culture.
Panel: Carin Stutz, Executive Vice President and COO, Red Robin & Tom Ferguson, Founder and CEO, Rise Biscuit & Donuts.
10:35 a.m. - 10:45 a.m. — Break
10:45 a.m - 11:35 a.m. — Third-Party Delivery: Are You Doing Delivery Right?
Third-party delivery is changing the landscape of how food reaches the consumer and it’s now up to you to determine whether or not third-party delivery operations are an enhancement or a threat to your restaurant. This session will address how this fast-moving trend is affecting operators today and will share the major considerations when deciding if third-party delivery is right for you.
Explore the current impact of third-party delivery on operations.
Identify the questions to ask when considering third-party delivery.
Discover how third-party delivery operators differ and which one may be right for you.
Panel: Fred Morgan, Co-Founder, Fire Pie. Alex Groesbeck, Vice President, Sales, Fooda. David Jones, Chief Executive Officer, D & L Jones, Inc. dba The Blazing Onion + Subway. Monique Yeager, Chief Marketing Officer, Tijuana Flats
11:30 a.m. - 12:30 p.m. — Lunch & Networking
12:30 p.m. - 1:15 p.m. — To Franchise or Not to Franchise? What’s the Best Answer for You?
Hear success stories and lessons from the trenches from those operators who have who have grown their businesses exponentially using the franchise model. Leave with a checklist of considerations and practical advice from those who lived it.
Identify the pros and cons of franchising.
Discover how successful operators launched their franchises.
Identify the key considerations when deciding to franchise.
Moderator: Paul Rocchio, Vice President, Development & Member Services, IFA
Presenters: Marla Topliff, President, Rosatti’s Pizza. Ryan Achterhoff, Ciehf Admistrative Officer, Pizza Ranch. Susan Lintonsmith, President and Chief Executive Officer, Quiznos. Peter Riggs, President, Pita Pit USA, Inc.
1:15 p.m. - 1:30 p.m. — Break
1:30 p.m. - 2:15 p.m. — Lessons from Leaders
Hear from some of the industry’s top leaders in pizza and fast casual as they talk about how they are anticipating trends, managing the need to adapt quickly, and how they’re separating themselves from the increased competition.
Identify what’s top of mind today for these pizza and fast casual CEOs.
Discover how these CEOs approach industry challenges.
Discover what tactics these CEOs take to stay nimble in business today.
Moderator: Patrick Sugrue, CEO, SaladWorks
Presenters: Adam Goldberg, Founder and CEO, Fresh Brothers Pizza. Eric Greenwald, President and Chief Operating Officer, Grimaldi’s. Paul Damico, President, North America, Focus Brands. Carl Howard, President and CEO, Fazoli’s.
2:15 p.m. - 3:00 p.m. —The Pizza and Fast Casual Game Changers
How are the new wave of fast casual and pizza chains disrupting the ‘large industry titans’? Whether, it’s through innovative concepts, menus, space design, consumer marketing or all of the above, we’ll learn from the CEO’s who are disrupting both industries.
Recognize how these pizza and fast casual operations changed their thinking with regards to menus, offerings and customer experience.
Discover the key strategies that made the biggest disruptions and how they might apply to your operation.
Explore the disruptive innovation thought process.
Moderator: Sam Oches, Editorial Editor, Food News Media
Presenters: Carl Segal, President and CEO, Roti & Zach Weprin, Co-Founder, Fusian.